Automation-Driven Efficiency for EU Logistics

Automation-Driven Efficiency for EU Logistics

DURATION

4 Months

DURATION

4 Months

CLIENT

Confidential (EU-based Logistics Enterprise)

CLIENT

Confidential (EU-based Logistics Enterprise)

Automation & Workflow Optimization

Automation & Workflow Optimization

Intelligent Document Processing (IDP)

Intelligent Document Processing (IDP)

Process Engineering

Process Engineering

API & Microservices Development

API & Microservices Development

PROJECT OVERVIEW
PROJECT OVERVIEW

A major European logistics provider faced rising operational pressure from increasing volumes of unstructured Bill of Lading (BOL) documents and rapid morning-cycle data-entry demands. Manual processing resulted in delays, errors, and workforce inefficiencies, especially for Less-than-Truckload (LTL) shipments that required time-sensitive routing and exception handling. To maintain service-level commitments across regions, the organisation needed an automated solution capable of reading varied BOL formats, accelerating morning data intake, reducing manual interventions, and enabling accurate, near-real-time operational decision-making.

A major European logistics provider faced rising operational pressure from increasing volumes of unstructured Bill of Lading (BOL) documents and rapid morning-cycle data-entry demands. Manual processing resulted in delays, errors, and workforce inefficiencies, especially for Less-than-Truckload (LTL) shipments that required time-sensitive routing and exception handling. To maintain service-level commitments across regions, the organisation needed an automated solution capable of reading varied BOL formats, accelerating morning data intake, reducing manual interventions, and enabling accurate, near-real-time operational decision-making.

The Challenge
The Challenge

Manual data entry of thousands of daily BOLs created recurring operational bottlenecks. Key issues included: High error rates due to unstructured document formats · Long processing windows (2–3 hours at day start) slowing downstream operations. · A surge in LTL shipments requiring fast and accurate routing. · Heavy reliance on manual review for exception cases. · Limited scalability as volumes increased. The organisation needed automation that was fast, model-driven, and capable of handling multi-format BOL data while reducing dependency on human validation.

Manual data entry of thousands of daily BOLs created recurring operational bottlenecks. Key issues included: High error rates due to unstructured document formats · Long processing windows (2–3 hours at day start) slowing downstream operations. · A surge in LTL shipments requiring fast and accurate routing. · Heavy reliance on manual review for exception cases. · Limited scalability as volumes increased. The organisation needed automation that was fast, model-driven, and capable of handling multi-format BOL data while reducing dependency on human validation.

WHAT WE DID
WHAT WE DID

TechnePlus designed and deployed an automated data-entry and routing optimisation solution built around intelligent OCR, workflow automation, and exception management. Our work included: · Developing an Intelligent Document Processing (IDP) pipeline to extract structured data from unstructured BOLs · Implementing automated routing recommendations for LTL cases based on volume, lane patterns, and historical accuracy · Accelerating full-truckload processing by integrating automated queue review and reduced manual checks · Running parallel processing instances to manage bulk uploads and minimise day-start delays · Training the automated model on more than 5,400+ BOL variations to maximise reliability · Integrating the pipeline with ERP systems for seamless posting and record updates The result was a shift from manual data entry to a scalable, automated workflow capable of supporting round-the-clock logistics operations.

TechnePlus designed and deployed an automated data-entry and routing optimisation solution built around intelligent OCR, workflow automation, and exception management. Our work included: · Developing an Intelligent Document Processing (IDP) pipeline to extract structured data from unstructured BOLs · Implementing automated routing recommendations for LTL cases based on volume, lane patterns, and historical accuracy · Accelerating full-truckload processing by integrating automated queue review and reduced manual checks · Running parallel processing instances to manage bulk uploads and minimise day-start delays · Training the automated model on more than 5,400+ BOL variations to maximise reliability · Integrating the pipeline with ERP systems for seamless posting and record updates The result was a shift from manual data entry to a scalable, automated workflow capable of supporting round-the-clock logistics operations.

Technology Stack

Technology Stack

Microsoft Flow, PowerApps, Tesseract OCR

Microsoft Flow, PowerApps, Tesseract OCR